What we collect
When you use en-betfaircasino.com and its related services, we may collect: identity information (name, date of birth, address, nationality, national insurance references where required by law), contact information (email, phone), account credentials, payment information (processed by regulated payment providers — we never store full card numbers on our servers), device and connection information (IP address, browser fingerprint, operating system), and behavioural data (pages viewed, links clicked, session duration, funnel drop-off).
How we use your information
- To provide, secure, personalise and improve the service
- To meet regulatory obligations including KYC, anti-money-laundering and affordability checks
- To detect fraud, protect minors and enforce responsible gambling limits
- To communicate service updates, security alerts and transactional messages
- To send marketing communications where you have explicitly opted in — and to stop them within one working day of any opt-out request
- To improve our editorial content and site performance through aggregated analytics
Sharing
We share personal data only with: licensed payment processors, identity-verification providers, regulators such as the UK Gambling Commission, Malta Gaming Authority and Swedish Gambling Authority where legally compelled, and infrastructure providers under strict data-processing agreements. We do not sell personal data to third parties, and we do not share personal data with advertising networks in any form that identifies you individually.
Security
All web traffic uses TLS 1.3 encryption end-to-end. Sensitive data at rest is encrypted using AES-256. Access to production systems is restricted by role-based access control with mandatory hardware two-factor authentication for all staff and contractors. All privileged access is logged and independently audited.
Your rights under UK GDPR
You have the right to: access the personal data we hold about you, request correction of inaccurate data, request erasure of data no longer required for legal or regulatory purposes, restrict or object to processing, request data portability, and to lodge a complaint with the Information Commissioner's Office (ico.org.uk). Requests can be made at any time via our support page and will be acknowledged within 3 working days.
Cookies
We use strictly necessary cookies for session management and security by default. Analytics, preference and marketing cookies are only set with your explicit consent, which you can withdraw at any time from the cookie banner or via your browser's privacy settings.
Contact
Data protection queries can be raised through the contact form on our support page. Our Data Protection Officer will respond substantively within 30 days as required by UK GDPR.